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Get quick answers to your trading queries with us, utilizing our assistance platform and service. Check our vast archive for information, or search across a variety of topics.

Frequently Asked Questions (FAQ's)

You will be given a username and password when you register, which you will use to log into your account.

Your account can have a maximum leverage of 1:500.

To register an account, you must fill in your information on our registration page

You can make a deposit by logging into your account, going to the deposit section and choosing the method you would like to fund your account with 

To make a withdrawal, log into your account got to the withdrawal section and choose the method you would like to use

From 5 p.m. EST on Sunday to 4 p.m. EST on Friday, the FX market is open 24 hours a day in multiple locations across the world. The FX market’s ability to operate 24 hours a day is owing in part to diverse worldwide time zones.
We provide a variety of account kinds. You can go through the many account kinds and select the one that best matches your needs.
The spread is the difference between the base currency’s bid and ASK prices.
Variable spreads as low as 0.0 pips are available. There is no need for re-quoting because our clients are provided with the value that our system gets immediately.

Stop-loss is used to close a previously opened trade at a price that is less advantageous for the customer than the value at the time the stop loss is placed. A stop-loss might be a simple limit you place on your order. Your order will be closed if this limit is reached. Please keep in mind that once you’ve set stop/limit orders, you just need to leave specific distances from the current market value. Please see the limit and stop levels for further information on the points gap for each currency pair.

If you want to limit your losses when the market goes against you, you should use a stop loss.

On BUY, stop-loss points are always placed below the current damage, and on SELL, they are always set above the current ASK price.

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